Client Testimonials
I have always considered myself quite organized – clearly, an illusion, as my recurring day to day operational annoyance was not being able to find the document I needed when I needed it. Even if it was where it was supposed to be, that was not where I was looking. So... Susan Portnoy turns up, and, lo and behold, she has all these new, insightful and elegant ideas that simplify everything – and she brings this to bear with a unique combination of focus, diligence, balance, support and humour. She is an unmitigated pleasure to work with. Now, things are where they are supposed to be and I actually know where to look. Thank you very much, Susan, for giving new meaning to the word 'organized'.
Michael Crelinsten
Executive Director, YM-YWHA JCC of Montreal
I just wanted to say that I really appreciated the work that Lois did with me on Sunday. She's very sweet and super easy to deal with. I felt totally comfortable having her go through all of my stuff and now I have SO much space to deal with the few odds and ends that are left over. She made a huge difference and I'm super happy. Thanks again.
Andrea Fryett
Just a note to say thank you so much for all your help yesterday. Your focus and strategic organizational skills are outstanding! I know that I will enjoy the benefits of my new system in the months ahead. Looking forward to working with you again the New Year.
Heather Taylor
Executive Assistant
YM-YWHA
Hi Lois, I was just thinking of you and wanted to thank you for your help during the last year. Thanks to you all my income tax information for 2009 is ready to go and the documents which I have started accumulating for 2010 are accumulating in an orderly fashion. Just words of thanks as you have made my life so much easier and less stressful! Thanks again as your system is still working and I use it every day!
Frances
I am enjoying my new filing system very much – it gives me the illusion of control over the multiplicity and fragmentation of daily life! Many thanks for your help and enlightenment, Susan.
Mary-Louise Engels
Ph. D., Clinical Psychologist
Again thank you for a job well done. We are very impressed with your professionalism, efficiency and attention to detail. It was a pleasure to work with you.
Anne Jewett
Deloitte & Touche, Toronto
I want to express my gratitude to you all. About 3 years ago, I knew that I needed help in organizing my life. After 25 years in the same house, I moved and downsized. At the same time, my mother had just passed away. I needed to settle her affairs, as well as to dealwith the contents of her house, where she had lived for 47 years. So here I was, with half the space and twice the stuff. The task was daunting!
That's when Organized Success entered my life. When you came to my house, Susan, to assess my 'balagan', you assured me, that you had seen much worse....
We made a plan and we got to work. We began by doing a 'triage'. What items did I really need, really want? It was efficient and I actually made decisions. I felt motivated and on a mission.
In the end I could now use my den and my basement, because the clutter was gone. My wardrobe was reorganized, so that my clothing could be easily accessed. Family heirlooms could now be displayed in my dining room. Everything was given a 'home'. Family documents, photographs & memorabilia were documented in a special album that my family is enjoying and will cherish forever. I actually felt sad when the ladies finished their jobs, as they had become good friends.
What impressed me most of all, was the compassion that you, Susan, expressed for my situation. This was not just a job for you, but rather a passion, a mission, to bring order and serenity to peoples' lives. You have high standards, and it is reflected in your team.
I had the pleasure of working with Andrea, Lois and Ronit, each of whom was wonderful & caring. Thank you, all, for your patience, time, commitment and devotion.
NT
Susan Portnoy's professional help and expert knowledge were put to work when she organized a superb filing system for me. I had recently moved, and as we went through piles – and piles and more piles! – of papers, she effortlessly and expertly organized absolutely everything. Her warmth and caring shone through: she is a true blessing.
Paula Blitstein
Educator
I just wanted to send off a quick note of thanks to tell you how enjoyable it has been dealing with Organized Success. From the first soothing and reassuring call with you, Susan, to Natalie Rivard's fantastic, organized and pleasant demeanor in dealing with the disorder of our home, it has been a real pleasure. For all your help I thank you both sincerely. The process, although daunting to contemplate initially, went smoothly and was even therapeutic.
Laura Brett
Jacqueline: Sunday, after church, I lounged on my patio, reading a magazine and listening to the rain. As the rain got heavier, I fell asleep. The nap was short but it felt so good to be able to lounge while breathing the fresh air and listening to the river and the rain.
I just want to tell you how much I appreciate the care you take in choosing things for me that make my everyday seem special. I also appreciate your patience in working with my budget. I love the choices you made with the lighting and hope for more "finds" like the Ritz Carlton chandelier.
I feel very blessed by our acquaintance.
Lesley Woodard
President & Chief Executive Officer
SYSCO Québec
Thanks for referring Natalie to me. She did a fantastic job and I feel so great already with her just being here for a couple of hours. I love what a professional organizer does. It is so fantastic, I wish I could have had her all day. Thank-you again,
Jamie Smith
Flight Attendant
Air Canada
Omigosh Elaine, you are brilliant! This is even better than what you had before – I especially like the 1200 long-distance minutes free (now I don’t need to go through that direct access mess with DCI). Where do we sign up for the Elaine Lang fan club? I am very happy. Thanks a million.
Deborah Stupple
Cogitco
I want to thank you and your "Organized Success family" for becoming part of my family.
I work full time and the idea of unpacking and organizing my kitchen after major renovations was overwhelming. I did not know where to begin.
You and Lois were available and ready to help me at all hours of the day and night. Lois rearranged her schedule to accommodate mine. She was here when the workers were still in the middle of putting things together and it is because of her quick thinking that many mistakes were avoided. I watched, in awe, as Lois transformed a disorganized mess into a beautiful, organized and efficient kitchen.
As a result of all of your hard work, I now have a dream kitchen. Everything is easily accessible, functional and at my fingertips. All I do is lean over and take what I need and replace it in seconds. The organization of my kitchen is not only a work of art, but efficiency personified. Best of all, no one needs to ask me where to put anything. Everything is beautifully organized and clearly labeled and, therefore, easy to put back in its place.
Thank you, Susan, for everything: for all of your phone calls to get people to do the things they were supposed to do, your availability, your flexibility, your positive attitude, your talent and your charming personality. It was a pleasure working with you and all of your staff.
Once again, I thank you for sharing your family with me. Who said you can't pick your family!!
Dr. Miriam Scherer Berkovic
Susan's wealth of tips and knack for knowing what works is what makes her so successful at what she does.
Gary E. Polacheck
CEO
Magil Laurentienne
The first time Susan worked with us, she helped one of our partners organize his office. Understanding his needs and apprehensions, she not only left his office well-organized and clutter-free, she also helped him change his work habits so he could keep things in order on his own. She even trained his assistant!
Because that first experience was so positive, we asked Susan and Jacqueline to hold sessions for all our staff – most of whom are moving to a new building. To give everyone a fresh start, Susan helped them think differently about organizing their workspaces, and offered them very practical, easily implemented tips. Jacqueline enhanced the presentation by discussing the role of colour and ergonomics in the workspace. After the sessions, our people were much more enthusiastic about the office change. Thanks, Susan and Jacqueline!
Chantal Lamoureux, LL.B., CRHA-CHRP
HR Tax Associate Director
Ernst and Young, Montreal
Forget about the others. Susan Portnoy has come up with the gold standard of "to do" lists. You will do three times what you did before in half the time. I was totally overwhelmed by re-organizing my office. The way Susan chopped up the job into small pieces miraculously transformed a dreaded task into a fun project. Susan Portnoy has achieved the impossible. As I wandered from one task to another, she got me back on track. What happened? The job got done. Her filing system did more than just help me keep my papers in order. It gave me the gift of time to do whatever I wanted.
Tommy Schnurmacher
CJAD Radio
I should have hired Susan and her team five years ago when we opened our business. They blew in like a bunch of organizational good fairies and quickly showed us how to set up our filing, our supplies and just make our business go so much smoother. We can find everything now! We are super impressed with Organized Success – they were worth every penny and more!
Amy Fish
Servicelab Canada Inc.
Lois and Natalie, I just wanted to thank you both for all your help last week. It was a tremendous relief to get the basement organized. My husband was thrilled when he came home and could not believe the difference. Even my 5 year old son noticed the change. Thanks!
Mindy Mayman, B.A., Pl. Fin, FMA
RSM Richter Wealth Management Inc.
My filing system is working brilliantly and I feel very much in control of the paper in my life. I no longer dread going into my office and I find it truly liberating to have a clear desk – finally! Before I was unaware of how much energy and time I was wasting by not having a system in place. Now I can locate, in seconds, any bill, document or obscure piece of paper. Thanks for getting me organized. It was well worth the time and effort.
Suzanne Tokarsky
I think what you do is a phenomenal service to mankind and you are truly making this a more productive and sane world!
Anneliese Papaurelis
Development and Alumni Affairs
Marianopolis College
You are an inspiration for organization.
Karin Drewery
You have a very positive outlook. You make it all sound so possible, so achievable (no small task when speaking to people whom are chronically disorganized like me!).
Karen Donnelly
I wish I could have met you twenty years ago. What a difference you would have made!
Ruth Wolofsky
I found your conviction, passion and energy very intoxicating. The plan gives me hope and a way to try to get out of my mess!
Anonymous
Alanna has a unique gift for identifying what needs to be done and then making it happen. Her clients benefit not only from her professional skills and services, but also from her energy, drive, laughter and caring. These qualities are priceless.
BP
